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Thread: Cannot start profile migrator

  1. #1
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    Cannot start profile migrator

    this is the msg I get when I start it up, tried to reboot since I just installed .net frame 3.5 but still same msg



    Thanks in advance,

    Jesper

  2. #2
    Moderator ferhat's Avatar
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    Cologne / Germany
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    Hello Jesper,

    thank you for this bug report. Would you be so kind as to send us more information.
    This would help us to fix this problem as soon as possible.

    - Which version of Profile Migrator are you using? v1.0 or v1.1 Beta?

    - Is just .NET 3.5 or is .NET 3.5 SP1 installed?

    - Which operating system is installed and which service pack level do you have?

    - What is the used language on this system?

    - If there is a log file (Profile Migrator.log). Could you send it us, too?

    Location on new systems like Vista / Win7:
    %LOCALAPPDATA%\sepago\Profile Migrator\
    (Example: C:\Users\myUserName\AppData\Local\sepago\Profile Migrator\)

    Location on older systems like XP/2003
    %USERPROFILE%\Local Settings\Application Data\sepago\Profile Migrator)
    (Example: C:\Documents and Settings\myUserName\Local Settings\Application Data\sepago\Profile Migrator)

    - Are there any error reports in the eventlog regarding Profile Migrator?

    You can send me the log file and the event log entries directly to my email:
    ferhat.akguen [AT] sepago [D O T] de

    kind regards,

    Ferhat Akgün

  3. #3
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    Profile Manager version 1.0

    Windows XP compleetly up to date, so yea SP1 too and got the dutch version

    Event viewer msg: (dutch)

    Type gebeurtenis: Fout
    Bron van gebeurtenis: ProfileMigrator
    Categorie van gebeurtenis: General
    Gebeurtenis-ID: 101
    Datum: 8-10-2010
    Tijd: 10:52:29
    Gebruiker: ****
    Computer: ****
    Beschrijving:
    ShowError: We're sorry, but the program terminated abnormally. This should not have happened. Please contact tech support and provide this message including the following details. Exception type 'System.Reflection.TargetInvocationException', Message: 'Er is een uitzondering opgetreden tijdens de bewerking waardoor het resultaat ongeldig is. Controleer InnerException voor details over de uitzondering.', Source: 'System', StackTrace: ' bij System.ComponentModel.AsyncCompletedEventArgs.Rais eExceptionIfNecessary()
    bij System.ComponentModel.RunWorkerCompletedEventArgs. get_Result()
    bij sepago.GUI.Editor.FillProfileTreeViewCompleted(Obj ect sender, RunWorkerCompletedEventArgs e)
    bij System.ComponentModel.BackgroundWorker.OnRunWorker Completed(RunWorkerCompletedEventArgs e)
    bij System.ComponentModel.BackgroundWorker.AsyncOperat ionCompleted(Object arg)
    bij System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Boolean isSingleParameter)
    bij System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)', TargetSite: 'Void RaiseExceptionIfNecessary()', InnerException: 'The content of '19' is invalid.'.

  4. #4
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    Just tried the beta and I get the same msg in my eventlog, what maybe helps is that besides the error I also get a warning in my eventlog:


    Type gebeurtenis: Waarschuwing
    Bron van gebeurtenis: ProfileMigrator
    Categorie van gebeurtenis: XML
    Gebeurtenis-ID: 102
    Datum: 8-10-2010
    Tijd: 10:52:21
    Gebruiker: ****
    Computer: ****
    Beschrijving:
    SetVariabilization: (De)variabilization of paths in ACS objects is deactivated as no user profile was loaded for path resolution.

  5. #5
    Moderator ferhat's Avatar
    Join Date
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    Location
    Cologne / Germany
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    Hello Jesper,

    thank you for the quick answer and the detailed error description.
    We are going to work on this issue.

    Is it possible to get in contact with you directly?
    You can contact me using:
    ferhat {DO T] akguen [A-T) sepago {D OT] de
    Just replace {DO T] or {D OT] with "." and [A-T) with "@".

    kind regards,
    Ferhat Akgün

  6. #6
    Moderator ferhat's Avatar
    Join Date
    Apr 2010
    Location
    Cologne / Germany
    Posts
    49
    Hello Jesper,

    we analyzed the bug and fixed it in the current version.
    This fix is available in Profile Migrator 1.0.1 and Profile Migrator 1.1 Beta 2. You can download them here.

    Kind Regards,
    Ferhat Akgün

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